2:5 Startup toolkit
From idea to launch in 12 stages. Work through each stage’s tasks — every task comes with the tools and reading to get it done.
Stage 8 of 12
Stage 8
Operations and Scaling
5 tasks. Open one for the tools and reading that help.
1 Operational PlanDevelop processes and systems for day-to-day operations. 13 resources
Read
2 Customer SupportSet up channels for customer service and support. 13 resources
3 Performance MetricsIdentify key performance indicators (KPIs) to measure success. 13 resources
4 ScalabilityPlan for growth and ensure your business model is scalable. 13 resources
5 Continuous ImprovementRegularly review and improve processes and strategies. 13 resources
Tools
Read
- Lean Management and Continuous Improvement - Lean.org
- 7 Keys to a Successful Business Intelligence Strategy - CIO
- Continuous Improvement: What It Is and How It Works - Business News Daily
- How Continuous Improvement Models Can Benefit Your Business - MindTools
- Continuous Improvement With Lean Six Sigma - Six Sigma Institute
Insights for this stage
Run one with your brand details.
Templates for this stage
Flowcharts · Process Diagrams · KPI Dashboards · Organizational Charts
